Fleet leasing

Fleet leasing

At Safelite Solutions, we understand the importance of keeping fleet vehicles on the road. In fact, our clients rely on us to keep more than 1 million fleet vehicles in service each year—with professionally trained technicians and 24/7/365 instant scheduling.

The true value of our services, however, isn’t the number of vehicles we can handle. It’s how well we do it. From the initial service request, we implement our expertise to assess what is needed and move quickly and efficiently, providing exactly the service needed. And we provide analytics and follow-up service to make sure the job is done right.

Here are just some of the reasons we’re proud to say we’re the most experienced fleet leasing services leader in the nation:

  • Contact center services

    • Four Safelite contact centers assign work to our specialized Safelite network of locations assuring 100% coverage
    • Repair-first emphasis provides industry-leading repair rates saving clients the cost of a replacement
    • Verint recording system records calls for quality assurance purposes & assists with client inquiries
  • Pricing & invoicing services

    • Consistent prices guaranteed on a national basis
    • Consolidated account billing, payment terms & billing resolution
    • Full client reporting & client-specific data collection
  • Customer & client support

    • Glass solutions built & programmed specifically for each client’s processes & needs
    • Escalation & prompt resolution of order entry issues by dedicated client advocates
    • Full team of account managers, technical account managers & marketing professionals to help monitor & continuously improve your program
  • Services for fleet customers who chose Safelite AutoGlass, a preferred provider:

    • Informative, security-minded touch points throughout the entire process, such as the Technician Profile Email
    • Extensive SafeTech™ technician training program that meets or exceeds all industry standards
    • Premium, one-hour urethane & clear drive-away instructions
    • The best replacement technology with proprietary tools
    • 95 warehouses providing immediate access to the largest inventory in the glass industry
    • The only company to recycle the entire windshield on a broad geographic scale
  • Green Initiatives

    • Recycle over 23,000 tons of windshields annually, including the resin contained in the windshield
    • Sustainability initiatives within Safelite’s fleet
    • Safelite offices have gone green with the latest recycling and energy saving innovations