Seasoned Auto Glass Professional Jeff Dunlap Well-Positioned to Serve Fleet Customers

COLUMBUS, Ohio – Safelite Solutions®, a leading vehicle glass repair and replacement provider for fleets across the country, has named Jeff Dunlap its newest Commercial National Account Manager. In this role he is responsible for relationships with roughly half of Safelite’s commercial fleet clients. Dennis Riffle, a 28-year Safelite employee, continues to also serve in his role as Commercial National Account Manager. 

Dunlap is well positioned to serve fleet customers. He’s been in the auto glass industry for nine years, seven of those at Safelite AutoGlass. Most recently, he served as the District Manager for the Oklahoma City market, and he understands the needs of fleet owners to get damaged vehicles back on the road quickly.

“Jeff has demonstrated impressive results as a leader in his market, and we’re excited to help him advance his career,” said Reuben Lo, Assistant Vice President General Manager Wholesale & Commercial Sales. “He already has shown great skills in offering new processes for VGRR based on each fleet’s individual needs.”

Safelite Solutions offers fleets a superior VGRR experience, saving clients money in three ways:

• Decreased down time: Safelite can partner with fleets to create custom online portals for each client. In one call or digital claim, customers can report the damage and schedule service. One hour or less repair/replacement means consistent drive away time, regardless of passenger side air bag.

• Increased repair ratio: With a repair rate exceeding 20%, a fleet of 1,000 will save more than $8,000 on an annual basis.

• Custom replacement arrangements and price protection during catastrophe, severe weather or natural disasters.

Safelite offers more convenience than any other provider thanks to:

• One call claim resolution: Damage reporting and scheduling 24/7/365

• Mobile service: We meet your drivers anywhere on their route

• Exceptional customer service resolution… guaranteed

• 98% approval ratings and world-class NPS reaching 85%

Safelite also provides higher levels of safety as all installers are SafeTech® certified providing a high-quality installation that meets or exceeds crash test specifications.