Safelite Solutions

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Request information

Please complete the following information request and a member of our team will contact you within one business day.

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You can view the eligibility requirements or start your application to join Safelite’s Affiliate Program.

Contact center operations

  • Philosophy
  • End-to-end claim management
  • Digital claim solutions
  • Contact center operations

World-class contact centers

We’re proud of the fact that we’ve never had a system outage. And we have contingencies in place to ensure we can continue that track record so that no customer's call goes unanswered. Past major weather events or power outages have had little to no impact on our speed to answer.

Strategically located

Our five strategically located contact centers are in four U.S. time zones. (*Three time zones during Daylight Saving Time)

Redundant & uninterrupted

We offer a fully redundant, networked, uninterrupted power supply, diesel generators and sonet rings to ensure business continuity.

Handling volume

Our solid infrastructure is designed to handle volatility in volume.

Skilled workforce

Our skilled and flexible workforce is trained to know your culture and serve as an extension of your brand.

Omni-channel FNOL

Omni-channel FNOL options accommodate customer preference.

Adheres to all ISO disciplines

Our network provides no-excuse, uninterrupted service to our clients.

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